Privacy Policy
At Northampton Marriott Hotel, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, make bookings, or use our services.
1. Information We Collect
We collect personal information from you when you:
- Make a booking via our website, phone, or in person.
- Subscribe to our newsletter or promotional offers.
- Contact us via email, phone, or other communication methods.
- Participate in surveys, competitions, or special events.
The types of personal data we collect include:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit or debit card details, billing address.
- Booking Details: Stay dates, room preferences, and special requests.
- Usage Data: IP address, browser type, operating system, and website interaction details when you visit our website.
2. How We Use Your Information
We use your personal data to:
- Process and manage your bookings and payments.
- Communicate with you regarding your reservation or inquiries.
- Provide personalized services based on your preferences.
- Send promotional offers, newsletters, and updates (if you've opted in).
- Improve our services, website functionality, and overall guest experience.
- Comply with legal obligations, such as record-keeping and fraud prevention.
3. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:
- Service Providers: Third-party companies that assist with our operations, such as payment processors or IT services. These providers are obligated to protect your data.
- Legal Authorities: When required by law, or to protect the rights, property, or safety of Northampton Marriott Hotel, our guests, or others.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure servers, encryption of payment data, and regular monitoring for security vulnerabilities.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your information.
- Request Deletion of your data (subject to legal or contractual obligations).
- Object to or restrict our use of your data.
- Withdraw Consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies
Our website uses cookies to enhance user experience and gather analytical data about site usage. Cookies are small text files stored on your device when you visit our website. You can control or delete cookies via your browser settings, but this may affect the functionality of our site.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
8. Changes to This Policy
Northampton Marriott Hotel reserves the right to modify this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review the policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us:
Address: Northampton Marriott Hotel, Eagle Drive, Northampton, NN4 7HW, United Kingdom