Terms and Conditions
Welcome to Northampton Marriott Hotel’s website. By accessing and using this site, or by making a reservation or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Terms
These Terms and Conditions apply to all guests and users of our website, hotel facilities, and services. Northampton Marriott Hotel reserves the right to modify these terms at any time, and changes will be effective immediately upon posting on the website.
2. Reservations and Bookings
- Booking Confirmation: A booking is confirmed when you receive a written confirmation from Northampton Marriott Hotel via email. All bookings are subject to availability.
- Room Rates: Rates displayed on our website or provided at the time of booking are inclusive of taxes unless otherwise stated. Prices are subject to change without notice.
- Payment Policy: Payment can be made by credit or debit card. For advance bookings, full or partial payment may be required to secure the reservation.
- Cancellation Policy: Cancellations must be made within the time frame specified in your booking confirmation. Failure to cancel within the specified time will result in a charge, which may include the full cost of your stay, depending on the terms of your reservation. Please refer to your booking confirmation for the specific cancellation policy that applies.
3. Check-In and Check-Out
- Check-In Time: 3:00 PM
- Check-Out Time: 12:00 PM Late check-out requests may be accommodated based on availability and may incur additional charges.
4. Guest Responsibilities
- Damage: Guests are responsible for any damage caused to hotel property during their stay. Any costs incurred from repairs or replacements will be charged to the guest's credit card.
- Behavior: Guests are expected to behave in a respectful manner towards hotel staff and other guests. Northampton Marriott Hotel reserves the right to terminate a stay if inappropriate behavior is displayed.
- Personal Belongings: Guests are responsible for the safety of their personal belongings. The hotel is not liable for any loss or damage to items unless deposited in a secure area or locker provided by the hotel.
5. Use of Hotel Facilities
- Health and Safety: Guests must comply with all health and safety regulations when using hotel facilities such as the gym, swimming pool, or spa.
- Pets: Pets are not permitted unless stated otherwise at the time of booking. Guide dogs for the blind and visually impaired are allowed.
- Parking: The hotel provides parking for guests. However, the hotel is not responsible for any loss, damage, or theft of vehicles or items left inside.
6. Liability
Northampton Marriott Hotel does not accept liability for:
- Any personal injury, illness, or death during your stay, unless caused by the hotel’s negligence.
- Loss, damage, or theft of personal belongings.
- Disruptions or cancellations of services due to unforeseen circumstances such as natural disasters, strikes, or pandemics.
7. Privacy Policy
The hotel’s privacy policy governs the collection, storage, and use of personal information. By using our services, you consent to the handling of your personal data in accordance with our privacy policy.
8. Force Majeure
Northampton Marriott Hotel shall not be held liable for failure or delay in fulfilling its obligations due to causes beyond its control, including but not limited to natural disasters, government restrictions, or other events of "force majeure."
9. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms or your stay will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
For any queries regarding these Terms and Conditions, please contact us at: Northampton Marriott Hotel
Eagle Dr, Northampton NN4 7HW, United Kingdom
By confirming your booking, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions during your stay at Northampton Marriott Hotel.